Last Updated: November 26, 2025

Welcome to Chatly. These Terms and Conditions govern your use of the Chatly website (hellochatly.com) and the Chatly WordPress plugin software. By purchasing, downloading, installing, or using Chatly, you agree to be bound by these Terms. If you do not agree to these Terms, do not use Chatly.

1. Definitions

“Chatly” refers to the AI-powered WordPress chatbot plugin software and related services provided by MediaManagement Marketing Services LLC.

“We,” “Us,” and “Our” refer to MediaManagement Marketing Services LLC.

“You” and “Your” refer to the individual or entity purchasing or using Chatly.

“License” refers to the right to use Chatly software on the number of websites specified by your purchased plan.

“License Key” refers to the unique alphanumeric code provided upon purchase that activates Chatly on your website(s).

2. License Grant

Upon purchase and payment, we grant you a limited, non-exclusive, non-transferable license to install and use Chatly on the number of WordPress websites specified by your purchased plan (1, 3, 5, 10, or unlimited sites). This license is valid for the subscription period (monthly or annual) for which you have paid.

You may not sublicense, sell, resell, transfer, assign, or distribute Chatly or your License Key to any third party. You may not modify, reverse engineer, decompile, or disassemble the Chatly software.

3. Subscription and Payment

Chatly is sold on a subscription basis. Your subscription begins on the date of purchase and continues for the subscription period selected (monthly or annual). Payment is due at the time of purchase and at each renewal period.

All prices are listed in U.S. dollars. We reserve the right to change pricing at any time, though price changes will not affect existing subscriptions until renewal.

4. License Key Usage

Your License Key is for your use only. You are responsible for keeping your License Key confidential. Sharing your License Key with others or using it on more websites than your plan allows is a violation of these Terms and may result in termination of your license without refund.

5. Automatic Renewal and Cancellation

Subscriptions do not automatically renew. When your subscription period ends, you must purchase a new license to continue using Chatly. If you do not renew, your Chatly chatbot will stop functioning at the end of your subscription period. Your settings and data will remain in your WordPress database.

6. Refund Policy

We offer a 14-day money-back guarantee. If you are not satisfied with Chatly for any reason, contact us within 14 days of your purchase date for a full refund. Refund requests made after 14 days will not be honored.

To request a refund, contact us at support@mediamanagementcorp.com with your order number and the email address used for purchase.

7. Third-Party AI Services

Chatly requires an API key from a third-party AI provider (Anthropic or OpenAI) to function. You are responsible for obtaining your own API key, complying with the third-party provider’s terms of service, and paying any fees charged by the third-party provider. We are not responsible for the availability, performance, pricing, or policies of third-party AI providers.

Your use of third-party AI services is governed by the respective provider’s terms:

8. Data and Privacy

Chatly stores conversation data, lead information, and settings in your own WordPress database on your own server. We do not have access to your conversation data or lead information. You are responsible for complying with applicable privacy laws regarding the data you collect through Chatly.

For information about data we collect through our website and license server, please see our Privacy Policy.

9. Disclaimer of Warranties

Chatly is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that Chatly will be uninterrupted, error-free, or completely secure. We do not warrant that AI-generated responses will be accurate, appropriate, or suitable for your specific needs.

You are solely responsible for configuring Chatly appropriately for your business, reviewing AI-generated content, and ensuring compliance with applicable laws and regulations.

10. Limitation of Liability

To the maximum extent permitted by law, MediaManagement Marketing Services LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use or inability to use Chatly.

Our total liability for any claims arising from or related to these Terms or your use of Chatly shall not exceed the amount you paid us for Chatly in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless MediaManagement Marketing Services LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of Chatly, your violation of these Terms, or your violation of any rights of a third party.

12. Acceptable Use

You agree not to use Chatly to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Transmit harmful, offensive, or illegal content
  • Collect personal information without proper consent or disclosure
  • Engage in deceptive or fraudulent practices
  • Interfere with or disrupt our services or servers

We reserve the right to terminate your license without refund if you violate these Terms or engage in unacceptable use.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of Chatly after changes are posted constitutes acceptance of the modified Terms.

14. Termination

We may terminate or suspend your license at any time for violation of these Terms. Upon termination, your right to use Chatly ceases immediately. Sections 9, 10, 11, and 15 shall survive termination.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of Chatly shall be resolved exclusively in the state or federal courts located in Fairfield County, Connecticut.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and MediaManagement Marketing Services LLC regarding Chatly and supersede all prior agreements and understandings, whether written or oral.

18. Contact Information

If you have questions about these Terms, please contact us:

MediaManagement Marketing Services LLC PO Box 324 Norwalk, CT 06853 Phone: (860) 927-8646 Email: support@mediamanagementcorp.com